Returns & Exchanges

At INIKA, we want you to be completely satisfied with your sustainable beauty purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the details of the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure the products are in their original, unopened packaging and securely pack them to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or use a tracked shipping service to send your parcel back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.